Recruitment, Retention, and
Best Practices of Health Career Programs

scholar_howard_dianeDiane Howard, Ph.D., FACHE
Rush University
Department of Health Systems Management
Faculty Page

Brief Bio-sketch
Diane Howard is an associate professor in the Department of Health Systems Management at Rush University where she teaches courses in insurance/managed care, health care in America, and professionalism. Previously, she was vice-president of Medical Delivery at Aetna, Inc. in Washington, DC, vice-president of Medicare, Medicaid and Individual Products at U.S. Healthcare in Philadelphia, Director of the American Hospital Association’s Division of Ambulatory Care, and assistant vice-president at Rush-Presbyterian-St. Luke’s Medical Center in Chicago.

She holds a B.A. from Hampton Institute, M.P.H. from the University of Pittsburgh, and Ph.D. from the University of Illinois at Chicago. She is an American College of Healthcare Executives fellow, AHA McGaw Prize Committee member, Association of University Programs in Health Administration finance committee chair/treasurer, National Association of Health Service Executives newsletter editor, Holy Cross Hospital board chair, University of Pittsburgh alumni association board member and scholarship committee member, University of Illinois at Chicago alumni board member, and ACHE Regional Advisory Committee board member. Her publications have appeared in Frontiers of Healthcare Management, Journal of Health Administration Education, Healthcare Executive, Journal of Hospital Administration, Journal of Public Health, and Journal of Healthcare Management.

Research Interests
As the chair of the Rush HSM admissions committee, I am interested in attracting students of color to the graduate program. Our experience can be translated to other graduate programs to determine what works. Is it graduate school location, marketing literature, telephone contact with front office staff, onsite interview experience, faculty reputation, post-graduate employment prospects, scholarships awarded, or other areas?

The pipeline to graduate management programs is critical as the current generation of healthcare executives considers retirement. I recently co-edited a special theme issue for the Journal of Health Administration Education on Postgraduate Healthcare Management Fellowships as a pipeline program to management careers. I would like to monitor if we can change the trajectory of graduate students entering hospital management to other healthcare careers if the fellowship pipeline programs are diversified to other employment sites.

Contact Information
Email: [email protected]
Phone: 312-942-5406

Mailing Address:
Rush University
1700 W. Van Buren Street, TOB126B
Chicago, IL 60605